Support Center
Exchange ActiveSync: Setup iOS devices
iOS ActiveSync Setup
Setting up ActiveSync (Exchange) for an iOS device| 1: Open application Settings on home screen: |
| 2: Click Mails , Contacts, Calendars: |
| 3: Click Add Account: |
| 4: Choose Exchange. |
| 5: Fill in the form with your server address and email account credential Email: your full email address Password: password of your email account Description: you can type anything here |
| 6: If it cannot auto discover server settings, you should fill up the form with server address and username. |
NOTE: The domain name is optional for iOS
Information required to complete the setup.| Field | Enter | Notes |
| Your email address e.g Jo@example.com | The email address is the email address you want to see | |
| Password | The provided password | Email password for this account |
| Domain\User name | Your email address again. e.g jo@example.com Remove the default user name the device sets up | Make sure this is your email address and does not contain any slashes or other characters |
| Exchange Server | mail01.postbox.net.nz | |
| Accept all SSL certificates | Please leave Accept all SSL certificates blank if presented with this option. | Please leave Accept all SSL certificates blank if presented with this option. |
| Ports (If Asked) | Port 443 | Port 443 |
| Your device will attempt to locate the Exchange server. (optional - In the Remote security administration window, tap OK.) On the following screens, you can configure several optional settings. Tap Next to move to the final screen and complete the configuration process. The defaults are normally reasonable to accept |
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| Area | Action | Notes |
| Email checking frequency | Push (Automatic) or Every x minutes | If using Automatic or Push, email will be delivered to your device as it comes to your Exchange account and will use more battery power. Choosing an option like Every 15 minutes will help preserve battery. |
| Period to synch email, calendar | E.g., 2 weeks | Specify how many past weeks’ worth of email to be automatically delivered to your device. You can also choose to synch your calendar, contacts, and reminders. We don't recommend more than 4 as it makes your device slow down |
| Email retrieval size | E.g., 50K | Indicate the maximum email size that will automatically be delivered to your device without having to download the message. |
7: Click Save – you are complete