Exchange ActiveSync: Setup Android Devices

< All Topics

Android ActiveSync Setup

Setting up ActiveSync (Exchange) on your Android device
Step 1:
Make sure your device is connected to a data network via cell phone service or other wireless connection type.
Step 2
On your device, go to Menu > Settings.
Step 3
At the bottom of the Settings screen, tap Accounts and sync.
Step 4
At the bottom of the Accounts and sync screen, tap Add account.
Step 5
On the Add account screen, tap Microsoft Exchange ActiveSync.
Step 6
On the setup screens, enter the information below. Tap Next to move to the next screen.

Information required to complete the setup.
EmailYour email address e.g Jo@example.comThe email address is the email address you want to see
PasswordThe provided passwordEmail password for this account
Domain\User nameYour email address again. e.g

Remove the default user name the device sets up
Make sure this is your email address and does not contain any slashes or other characters
Accept all SSL certificatesPlease leave Accept all SSL certificates blank if presented with this option.Please leave Accept all SSL certificates blank if presented with this option.
Ports (If Asked)Port 443Port 443
Your device will attempt to locate the Exchange server.
(optional - In the Remote security administration window, tap OK.)
On the following screens, you can configure several optional settings. Tap Next to move to the final screen and complete the configuration process. The defaults are normally reasonable to accept
Email checking frequencyPush (Automatic) or Every x minutesIf using Automatic or Push, email will be delivered to your device as it comes to your Exchange account and will use more battery power. Choosing an option like Every 15 minutes will help preserve battery.
Period to synch email, calendarE.g., 2 weeksSpecify how many past weeks’ worth of email to be automatically delivered to your device. You can also choose to synch your calendar, contacts, and reminders. We don't recommend more than 4 as it makes your device slow down
Email retrieval sizeE.g., 50KIndicate the maximum email size that will automatically be delivered to your device without having to download the message.

Further information can be found here:

Table of Contents